Privacy Policy

At Cayden Explores, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our e-commerce website selling fishing gear, hiking gear, and travel tech worldwide. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

B. Order & Payment Information

  • Order details (items purchased, order history)
  • Payment method (We only accept Cash on Delivery)

C. Automatically Collected Information

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Device information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support and respond to inquiries
  • Improve our website and customer experience
  • Send updates related to your order ( order confirmation, shipping updates)
  • Prevent fraudulent activities and enhance security

3. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: We may share your information with trusted logistics providers to fulfill your orders.
  • Legal Compliance: If required by law, we may disclose your information to law enforcement or regulatory authorities.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality
  • Analyze site traffic and improve user experience
  • Store your preferences for future visits

You can manage cookie preferences through your browser settings.

6. Opt-Out & Your Rights

You have the right to:

  • Opt-out of marketing emails – You can unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us.
  • Request data deletion – If you wish to have your personal information removed from our records, email us at [email protected]
  • Correct or update your information – You can request corrections to your personal data by contacting us.

7. International Users

As we operate worldwide, your information may be stored and processed in different regions. By using our website, you consent to this data transfer.

8. Changes to This Policy

We may update this Privacy Policy periodically.

9. Contact Us

For any questions or privacy concerns, contact us at:[email protected]